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- We handle each inquiry in order during reception hours. However, we ask you to understand that some inquiries may require time to check on or may be impossible to answer, depending on the question.
Reception hours: 9:00–17:00 Mon–Fri (closed on holidays, summer break, and New Year break)
- Answers are sent the inquirer personally under the understanding that you do not reproduce any part or the entirety of the answer for any secondary purpose.
- In response to inquiries about product inconveniences and the like, a representative from our company may call you. For that purpose, please enter a telephone number where you can be reached.